Privacy Policy | materiq

1. Data Controller

materiq is the data controller for personal data collected through this platform. We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We collect: company registration details (name, address, registration number); contact information (name, email, phone); food safety certification details; material category preferences; platform usage data; billing and payment information (processed by Stripe); and audit trail data for compliance purposes.

3. Legal Basis for Processing

We process personal data on the following bases: (a) contract performance — to provide platform services; (b) legitimate interests — to maintain platform security, prevent fraud, and improve services; (c) legal obligation — to comply with UK food safety and business regulations; (d) consent — where specifically requested.

4. Data Sharing

We share data only as necessary: with Stripe for payment processing; with trading counterparties when workflow rules permit (e.g., after interest acceptance); with our hosting providers (Supabase, Vercel) for platform operation. We do not sell personal data. Seller identity is protected until workflow rules allow release.

5. Data Storage and Security

Data is stored on UK/EU-hosted infrastructure. We implement row-level security, encryption at rest and in transit, role-based access controls, and audit logging. Access to personal data is restricted to authorised personnel only.

6. Your Rights

Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure (subject to legal retention requirements); restrict processing; data portability; object to processing; and withdraw consent. Contact us to exercise these rights.

7. Data Retention

We retain personal data for as long as necessary to provide platform services and comply with legal obligations. Audit trail data is retained for a minimum of 6 years. You may request deletion of your account, subject to our legal retention requirements.

8. Contact

For data protection enquiries, contact us at privacy@materiq.io.